FAQ
Frequently asked questions about Cuppd.
For coffee lovers
What is Cuppd, and how is it different from a simple coffee shop list?+
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How does the system recommend coffee to me – what determines what I see?+
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Do I need to register to browse, or is just opening the site enough?+
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How do I find the specialty coffee roaster closest to me?+
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What does it mean for a coffee to be "specialty"? Where is the line drawn?+
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How reliable is the data I see for a coffee – who verifies it?+
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If I find incorrect data, where can I report it?+
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Why isn't every roaster and all their products listed on the site?+
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Can I filter by origin, processing method, or roast profile?+
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How can I search for single origin coffees, and what is the difference from a blend?+
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Are there comparison lists – e.g. "best coffees for espresso"?+
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Can I see if a product is out of stock or no longer available?+
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Can Cuppd ship, or does it only redirect to the roaster's site?+
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If I buy through a link, does it affect the price I pay?+
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Can I write a review or opinion about a product or roaster?+
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Is there a feature where I can see recommendations from other users?+
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For roasters
How can our roastery get listed on the Cuppd platform?+
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Are we added automatically, or do we need to request listing?+
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Where does Cuppd collect our data from – our website, or somewhere else?+
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What happens if our website changes – is our data updated automatically?+
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What data does Cuppd store about our roastery and products?+
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Can we have a say in what data appears about us on the platform?+
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If the price or origin is incorrect for one of our products, how can we get it corrected?+
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Can we request that certain products not appear in the listings?+
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Is there a self-service interface where we can edit our own profile?+
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How frequently is our data updated in the Cuppd system?+
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What determines how our roastery appears in recommendations or search results?+
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Can we pay for featured placement or a highlighted position?+
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Is there an option for Cuppd to send customers to us through affiliate links?+
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How does the affiliate system work – do we receive anything from it?+
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Is there a partnership or collaboration opportunity with the Cuppd team?+
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Is there an entry threshold – can any roastery be listed, or only specialty-focused ones?+
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How does Cuppd handle it if a roastery shuts down or its profile changes?+
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